Bug
Request that the ArcGIS Pro process is able to continue to run successfully even if the computer is in sleep mode.
| Bug ID Number | BUG-000155632 |
|---|---|
| Submitted | February 6, 2023 |
| Last Modified | December 16, 2024 |
| Applies to | ArcGIS Pro |
| Version found | 3.0.3 |
| Operating System | Windows OS |
| Operating System Version | 11.0 64 bit |
| Status | Known Limit |
Additional Information
Firstly, any application or application sub-processes cannot run while a Windows PC is in sleep mode; in-device disks are no longer being read from or written to while the machine is in sleep mode. The workaround is to entirely disable sleep mode (hibernation and hybrid sleep) from the Windows settings. Secondly, "Authorize ArcGIS Pro to work Offline" does not mean "allow ArcGIS Pro to continue running while the computer is in sleep mode." This is a setting that allows the checking out of Named User Licenses from ArcGIS Online onto the local machine so that, in the event of a network disruption and/or disconnection from an online network, ArcGIS Pro continues to run un-interrupted. Refer to the following documentation for additional information: https://pro.arcgis.com/en/pro-app/latest/get-started/start-arcgis-pro-with-a-named-user-license.htm#ESRI_SECTION1_15AD453E27C446CE9B51D45C021E8067.Steps to Reproduce
Bug ID: BUG-000155632
Software:
- ArcGIS Pro
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