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Bug

Removing a thumbnail from an ArcGIS Server 10.5 map service in ArcCatalog does not remove the thumbnail from the service in ArcGIS Server Manager.

Last Published: February 22, 2017 ArcGIS GIS Server
Bug ID Number BUG-000101785
SubmittedDecember 29, 2016
Last ModifiedJune 1, 2022
Applies toArcGIS GIS Server
Version found10.5
Operating SystemN/A
StatusIn Review

Workaround

Navigate to the service's thumbnail directory, and manually delete the thumbnail. Example:<a href="file:C:/arcgisserver/config-store/services/" target="_blank">C:\arcgisserver\config-store\services\</a><name of service>\esriinfo\thumbnail\thumbnail.png

Steps to Reproduce

Bug ID: BUG-000101785

Software:

  • ArcGIS GIS Server

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