Bug
Related records are not visible when a map service is added to the map and the visible range of the layer is changed.
| Bug ID Number | BUG-000111641 |
|---|---|
| Submitted | February 14, 2018 |
| Last Modified | July 29, 2025 |
| Applies to | ArcGIS Online |
| Version found | 5.4 |
| Operating System | Windows OS |
| Operating System Version | 2008 R2 |
| Version Fixed | 7.2 |
| Status | Fixed |
Workaround
- Use the map service REST endpoint URL configured as MapServer/<layerID> when adding the service to the map.
- Set the visible scale range in ArcMap before publish to ArcGIS Server.
Steps to Reproduce
Bug ID: BUG-000111641
Software:
- ArcGIS Online
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