Bug
Registering more than one machine in a multi-machine ArcGIS Server site results in an ArcGIS Monitor database connection failure after upgrading to ArcGIS Monitor 2024.1.
| Bug ID Number | BUG-000174558 |
|---|---|
| Submitted | February 25, 2025 |
| Last Modified | October 31, 2025 |
| Applies to | ArcGIS Monitor |
| Version found | 2024.1 |
| Operating System | Windows Server |
| Operating System Version | 2022 |
| Status | Will Not Be Addressed |
Additional Information
Follow the workaround listed in the issue to ensure no duplicate components exist in the database before upgrading to ArcGIS Monitor 2024.0 or later. Select the component to preserve after the upgrade, then use the workaround to unregister the duplicates.Workaround
Revert to ArcGIS Monitor 2023.3.1 and unregister all but one of the ArcGIS Server machines in the site, then proceed with the upgrade to ArcGIS Monitor 2024.1.
Steps to Reproduce
Bug ID: BUG-000174558
Software:
- ArcGIS Monitor
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