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Bug

Referenced mosaic datasets published as image services fail to publish/start after changes to the owner's password in the ArcGIS Enterprise geodatabase.

Last Published: November 30, 2018 ArcGIS GIS Server
Bug ID Number BUG-000117334
SubmittedOctober 9, 2018
Last ModifiedJune 5, 2024
Applies toArcGIS GIS Server
Version found10.5.1
Operating SystemWindows OS
Operating System Version2012 R2
StatusNon-Reproducible

Additional Information

Issue is not reproducible in the latest versions of ArcGIS Desktop and ArcGIS Enterprise.

Workaround

  1. Recreate all the affected referenced datasets after the password change.
  2. Revert to the original password for the data owner.
  3. Repair the paths to the reference mosaic dataset using the workflow below:
    1. In ArcCatalog, find the referenced mosaic dataset from the database connection that was used to publish the service.
    2. Right-click the mosaic dataset > Modify > Repair
    3. In the Repair Paths dialog window, copy the original path, and paste it in the new path field. Click OK

Steps to Reproduce

Bug ID: BUG-000117334

Software:

  • ArcGIS GIS Server

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