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Bug

Receiving "ERROR 000569: Failed to generate cache" when attempting to generate a cache for a map service based on a map document that includes an elevation Image Service.

Last Published: August 25, 2014 ArcGIS Server (.NET)
Bug ID Number NIM055339
SubmittedMarch 15, 2010
Last ModifiedApril 2, 2025
Applies toArcGIS Server (.NET)
Version found9.3.1
Operating SystemWindows OS
Operating System Version2003
Version Fixed10.3
StatusFixed

Steps to Reproduce

Bug ID: NIM055339

Software:

  • ArcGIS Server (.NET)

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