laptop and a wrench

Bug

Receiving "Director Player Error" when trying to install from DVD installation disk.

Last Published: August 25, 2014 No Product Found
Bug ID Number NIM010993
SubmittedAugust 15, 2007
Last ModifiedJune 5, 2024
Applies toNo Product Found
Version found9.2
StatusNon-Reproducible

Additional Information

No Public Explanation

Workaround

Run the setup.exe directly from the Desktop folder off of the installation DVD.I found on the ESRI User Forum discussion another customer was receiving Director Player Error "This application requires an Xtra (Text) that either does not exist or failed to initialize properly. Please make sure the appropriate Xtras are in the Xtras folder(s)." He received several additional error messages referring to the (Text) changes to Font, Mpeg, Flash Movie) then he had "Handler not identified" errors. The resolution was installing an updated version of Nero (v7.0), which solved the problem.

Steps to Reproduce

Bug ID: NIM010993

Software:

  • No Product Found

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