NIM010993 for No Product Found

Bug ID Number	NIM010993
Submitted	August 15, 2007
Last Modified	June 5, 2024
Applies to	No Product Found
Version found	9.2
Status	Non-Reproducible

Additional Information

No Public Explanation

Workaround

Run the setup.exe directly from the Desktop folder off of the installation DVD.I found on the ESRI User Forum discussion another customer was receiving Director Player Error "This application requires an Xtra (Text) that either does not exist or failed to initialize properly. Please make sure the appropriate Xtras are in the Xtras folder(s)." He received several additional error messages referring to the (Text) changes to Font, Mpeg, Flash Movie) then he had "Handler not identified" errors. The resolution was installing an updated version of Nero (v7.0), which solved the problem.