Receiving "Director Player Error" when trying to install from DVD installation disk.
Last Published: August 25, 2014No Product Found
Bug ID Number
NIM010993
Submitted
August 15, 2007
Last Modified
June 5, 2024
Applies to
No Product Found
Version found
9.2
Status
Non-Reproducible
This issue was not reproducible when tested by the development team. Issues may be given this status when they cannot be reproduced or are no longer relevant in a development version of the software, but a specific fix was not installed to address the issue. The issue's Additional Information section may contain further explanation.
Additional Information
No Public Explanation
Workaround
Run the setup.exe directly from the Desktop folder off of the installation DVD.I found on the ESRI User Forum discussion another customer was receiving Director Player Error "This application requires an Xtra (Text) that either does not exist or failed to initialize properly. Please make sure the appropriate Xtras are in the Xtras folder(s)." He received several additional error messages referring to the (Text) changes to Font, Mpeg, Flash Movie) then he had "Handler not identified" errors. The resolution was installing an updated version of Nero (v7.0), which solved the problem.