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Bug

Raster data with the default Esri imagery basemap, using a custom layout, displays the RGB band in the legend when printed in Map Viewer.

Portal for ArcGIS
Bug ID Number BUG-000179299
SubmittedSeptember 8, 2025
Last ModifiedNovember 26, 2025
Applies toPortal for ArcGIS
Version found11.3
Operating SystemWindows Server
Operating System Version2022
StatusAs Designed

Additional Information

This is expected behavior. The map service REST endpoint shows the layer has an RGB legend. The print service in the Map Viewer honors the legend that is reported by the map service.

Steps to Reproduce

Bug ID: BUG-000179299

Software:

  • Portal for ArcGIS

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