Bug
Publishing Cloud Raster Format (CRF) files to ArcGIS Enterprise results in corrupt image services if generated in certain versions of ArcGIS Pro.
| Bug ID Number | BUG-000153180 |
|---|---|
| Submitted | October 24, 2022 |
| Last Modified | June 5, 2024 |
| Applies to | ArcGIS GIS Server |
| Version found | 10.8.1 |
| Operating System | N/A |
| Operating System Version | N/A |
| Status | Will Not Be Addressed |
Additional Information
This is a common problem that is caused by version incompatibility. Data created in newer versions are not guaranteed to be be able to open in older versions. This statement can get translated to a simple case, such as a CRF file created in ArcGIS Pro 2.9 cannot be consumed in ArcGIS Pro 2.6. But in an ArcGIS Enterprise or ArcGIS Server context, it will confuse users. ArcGIS Server has the same ArcGIS Pro runtime internally which is aligned with the ArcGIS Pro version released at the same time. So older versions of ArcGIS Server cannot serve data created from newer versions of ArcGIS Pro. In this case, ArcGIS Server 10.8.1 was released around July of 2020, while ArcGIS Pro 3.0 was released around July of 2022.Workaround
Downgrade to older versions of ArcGIS Pro, or upgrade to ArcGIS Enterprise 10.9.1.
Steps to Reproduce
Bug ID: BUG-000153180
Software:
- ArcGIS GIS Server
Get notified when the status of a bug changes
Discover more on this topic
Search for related information
Find training related to this topic
Explore ideas and give feedback
Get help from ArcGIS experts
Download the Esri Support App