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Bug

Publishing a map service using a list of scales from ArcGIS Online generates the Min Scale value as a floating number instead of an integer.

ArcGIS GIS Server
Bug ID Number BUG-000159113
SubmittedJune 15, 2023
Last ModifiedNovember 28, 2025
Applies toArcGIS GIS Server
Version found10.9.1
Operating SystemWindows OS
Operating System Version10.0 64 Bit
StatusKnown Limit

Additional Information

Per ArcGIS Online, Bing, and Google tile specifications, the scale is actually 36111.981... It is the ArcGIS Pro UI that rounds the scale to the closest round number, but in reality it stores the double value. To round the value, type 36112 in the minimum or maximum scale text box before publishing it as a map service.

Workaround

In ArcGIS Pro, set the minimum scale to 36,000, and overwrite the existing service.

Steps to Reproduce

Bug ID: BUG-000159113

Software:

  • ArcGIS GIS Server

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