laptop and a wrench

Bug

Publishing a custom print service from ArcGIS Pro 3.1 to ArcGIS Enterprise returns the following error message, “00256: Server version <value> tool <value> does not have new parameter Layout item ID.”

ArcGIS GIS Server
Bug ID Number BUG-000156715
SubmittedMarch 17, 2023
Last ModifiedAugust 7, 2025
Applies toArcGIS GIS Server
Version found11.0
Operating SystemWindows OS
Operating System Version10.0 64 Bit
StatusAs Designed

Additional Information

In ArcGIS Pro 3.1, the Export Web Map tool was enhanced with an additional parameter to support a new capability. Older versions of ArcGIS Enterprise, such as 11.0 and 10.9.1 are not aware of these new enhancements. This analyzer error prevents publishing a geoprocessing tool with new parameters to an older version of ArcGIS Enterprise, which is not supported. Please refer to this analyzer error help topic for more details and help about the new parameter. https://pro.arcgis.com/en/pro-app/latest/help/analysis/geoprocessing/share-analysis/00256-server-version-value-tool-value-does-not-have-new-parameter.htm

Workaround

  • Upgrade ArcGIS Server to ArcGIS Server 11.1.
  • Downgrade ArcGIS Pro to ArcGIS Pro 3.0. Refer to this documentation for geoprocessing services compatibility.

Steps to Reproduce

Bug ID: BUG-000156715

Software:

  • ArcGIS GIS Server

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options