laptop and a wrench

Bug

Provide updated public documentation for ports or processes needed to allow the tile cache datastore to failover successfully.

ArcGIS Data Store
Bug ID Number BUG-000168214
SubmittedJune 10, 2024
Last ModifiedDecember 12, 2024
Applies toArcGIS Data Store
Version found11.1
Operating SystemWindows Server
Operating System Version2019 64 Bit
StatusWill Not Be Addressed

Additional Information

Fail over completes for other customers using the stated ports. This appears to be a site-specific issue.

Workaround

Currently, the only way to enable failover using the datastore.properties file is to disable the firewall on the machines involved.

Steps to Reproduce

Bug ID: BUG-000168214

Software:

  • ArcGIS Data Store

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Esri Community

Search for related information

Training

Find training related to this topic

ArcGIS Ideas

Explore ideas and give feedback

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options