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Bug

Printing Tools’ Export Web Map Task fails when ArcGIS Data Interoperability 10.5.1 for ArcGIS Server is installed.

Last Published: February 2, 2018 ArcGIS GIS Server
Bug ID Number BUG-000109546
SubmittedNovember 15, 2017
Last ModifiedNovember 24, 2025
Applies toArcGIS GIS Server
Version found10.5.1
Operating SystemWindows OS
Operating System Version2016 64 Bit
StatusWill Not Be Addressed

Additional Information

The team apologizes for being unable to address this issue within the current product support cycle. Upgrading to print services published from ArcGIS Pro to a newer release of ArcGIS Enterprise resolves this issue. If the issue continues to affect any work, please contact Esri Support Services.

Workaround

Uninstall ArcGIS Data Interoperability 10.5.1 for ArcGIS Server.

Steps to Reproduce

Bug ID: BUG-000109546

Software:

  • ArcGIS GIS Server

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