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Bug

Printing secure referenced maps and feature services fails when the name of the ArcGIS Web Adaptor is 'arcgis'.

ArcGIS GIS Server
Bug ID Number BUG-000168304
SubmittedJune 12, 2024
Last ModifiedJuly 15, 2025
Applies toArcGIS GIS Server
Version found11.2
Operating SystemWindows Server
Operating System Version2019 64 Bit
StatusIn Review

Workaround

  1. Share the referenced map or feature service with Everyone (public) and print the service.
  2. Use the ArcGIS REST API endpoint to execute the Export Web Map task of the printing tool by specifying the URL address of the secure layer over port 6443.

Steps to Reproduce

Bug ID: BUG-000168304

Software:

  • ArcGIS GIS Server

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