BUG-000157097 for ArcGIS Pro

Bug ID Number	BUG-000157097
Submitted	March 29, 2023
Last Modified	June 5, 2024
Applies to	ArcGIS Pro
Version found	3.0.3
Operating System	Windows OS
Operating System Version	10.0 64 Bit
Status	Known Limit

Additional Information

When print jobs are sent to a printer, they are sent as vector metafiles and turned into pixels on the page by the print driver, in a process known as rasterization. It is up to the print driver to successfully convert these vector metafiles into rasters, and then print these pixels on a page. When this process of rasterization of the metafile fails in the print driver, artifacts such as those identified here will be present: missing items, distortions or otherwise anomalous prints. Esri has no control over this process, and can merely send windows-standard metafiles to the selected printer like any application. This is why the 'Print as image' option is provided in recent versions of ArcGIS Pro. This process should work around any defects in various print drivers. By using this option, ArcGIS Pro itself will be leveraged to perform the conversion to pixels, bypassing the print driver's conversion and the artifacts therein.

Workaround

Use the 'Print as Image' option on the ArcGIS Pro print pane. This will rasterize the print inside ArcGIS Pro, so the artifacts caused by the print driver's interpretation of the print metafile will no longer be present.