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Bug

Printing GeoServer web map tile service (WMTS) layers from a Web Map or a Web AppBuilder for ArcGIS application in Portal for ArcGIS results in geographically shifted or blank images.

Last Published: February 1, 2017 Portal for ArcGIS
Bug ID Number BUG-000094865
SubmittedMarch 11, 2016
Last ModifiedAugust 30, 2025
Applies toPortal for ArcGIS
Version found10.4
Operating SystemN/A
Version Fixed10.5.1
StatusFixed

Workaround

1. Open Fiddler or a HTTP inspector in the browser and execute the print task again. Examine the WebMapAsJson string. 2. The default ‘type’ is WebTiledLayer. 3. Copy the JSON string into a text viewer and change the ‘type’ to ‘wmts’. Navigate to the print task URL at the ArcGIS Server REST endpoint. 4. Insert the new JSON string and execute the print task using PDF and MAP_ONLY template. 5. Download and open the PDF image from the REST endpoint. The PDF displays the correct location.

Steps to Reproduce

Bug ID: BUG-000094865

Software:

  • Portal for ArcGIS

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