NIM064674 for No Product Found

Bug ID Number	NIM064674
Submitted	January 28, 2011
Last Modified	April 2, 2025
Applies to	No Product Found
Version found	10.0
Status	Will Not Be Addressed

Additional Information

We apologize that we were unable to address this issue within the current product support cycle. If the issue continues to affect your work in a supported release, please contact Technical Support.

Workaround

Disable the following RDP-Tcp/ICA-tcp Client Redirection:1. On the Citrix/RemoteApp terminal services server, open Terminal Services Configuration.2. Open the RDP-tcp Properties and then click the Client Settings tab.3. Under Redirection, ensure that the following checkboxes are checked: Drive, Windows Printer, LPT Port, COM Port, Support Plug and Play Devices, and Default to main client printer.4. Click OK.5. Repeat steps 1-4 for the ICA-tcp Properties.6. On the Citrix/RemoteApp terminal services server, add a local TCP/IP connection to the desired printer; use this printer in ArcMap and it will function as desired.As a reminder, these changes will effect all applications published on the Citrix/Windows Terminal Server.