Printing from ArcGIS Online Map Viewer severely limits the extent of the map that is printed.
Last Published: August 6, 2015ArcGIS Online
Bug ID Number
July 28, 2015
March 31, 2021
After review by the development team, it has been determined that this issue is related to a known limitation with the software that lies outside of Esri's control. The issue's Additional Information section may contain further explanation.
Different layouts are now supported. As long as there is a Server, larger layouts with bigger maps can be used.
Create a web application using ArcGIS Web AppBuilder or one of the available web apps. The Web AppBuilder Print widget contains more options for printing and allows users to choose to maintain the map extent instead of the map scale.