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Bug

Printing fails with the error message, "An error occurred while creating the printed map." returned after installing ArcGIS Server 10.9.1 Custom Print Service Patch.

Portal for ArcGIS
Bug ID Number BUG-000157785
SubmittedApril 25, 2023
Last ModifiedJune 5, 2024
Applies toPortal for ArcGIS
Version found10.9.1
Operating SystemN/A
Operating System VersionN/A
StatusDuplicate

Steps to Reproduce

Bug ID: BUG-000157785

Software:

  • Portal for ArcGIS

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