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Bug

Printing certain Web Map Tile Service (WMTS) services with a custom gridset using the default ArcGIS Server print service results in a blank image.

Last Published: February 28, 2022 ArcGIS GIS Server
Bug ID Number BUG-000101241
SubmittedDecember 6, 2016
Last ModifiedJune 5, 2024
Applies toArcGIS GIS Server
Version found10.4.1
Operating SystemWindows OS
Operating System VersionN/A
StatusWill Not Be Addressed

Additional Information

This issue is logged against a version of the software that is no longer supported and has not had activity in some time. Apologize for being unable to address this issue within the current product life cycle. If the issue continues to affect works in a supported release, contact Esri Support Services.

Steps to Reproduce

Bug ID: BUG-000101241

Software:

  • ArcGIS GIS Server

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