laptop and a wrench

Bug

Printing an uploaded portal report item fails and returns the "Missing or invalid report template file" error message.

Portal for ArcGIS
Bug ID Number BUG-000170751
SubmittedSeptember 13, 2024
Last ModifiedMay 27, 2025
Applies toPortal for ArcGIS
Version found11.2
Operating SystemWindows Server
Operating System Version2019 64 Bit
StatusNon-Reproducible

Additional Information

This issue is not reproducible in newer releases of ArcGIS Enterprise.

Workaround

  • Use the report template instead of the printing service.
  • Use ArcGIS Enterprise portal version 11.3.

Steps to Reproduce

Bug ID: BUG-000170751

Software:

  • Portal for ArcGIS

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