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Bug

Printing a utility network map service in Map Viewer fails when including a legend.

Last Published: December 22, 2022 Portal for ArcGIS
Bug ID Number BUG-000154395
SubmittedDecember 12, 2022
Last ModifiedOctober 30, 2023
Applies toPortal for ArcGIS
Version found10.9.1
Operating SystemWindows Server
Operating System Version2019 64 Bit
StatusIn Review

Additional Information

The print request fails because the request times out in less than 60 seconds.

Workaround

  • Increase the timeout in ArcGIS Server Manager.
  • Optimize the server or app environment.

Steps to Reproduce

Bug ID: BUG-000154395

Software:

  • Portal for ArcGIS

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