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Bug

Portions of cached raster service used as basemap look blurry when viewed in Map Viewer Classic in ArcGIS Online and the ArcGIS Enterprise portal.

ArcGIS Online
Bug ID Number BUG-000152984
SubmittedOctober 13, 2022
Last ModifiedJuly 26, 2024
Applies toArcGIS Online
Version found10.2
Operating SystemN/A
Operating System VersionN/A
StatusNon-Reproducible

Additional Information

This issue is not reproducible in ArcGIS Online. If the issue occurs, please contact Esri Support Services, as additional information is required for further investigation.

Workaround

Since it works in the new Map Viewer, it can be considered a workaround. However, the user is keen to have it work in Map Viewer Classic as well.

Steps to Reproduce

Bug ID: BUG-000152984

Software:

  • ArcGIS Online

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