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Bug

Portal site import fails if .portalsite archive is from a Portal machine that was upgraded from 10.2 and new site is a fresh install.

Last Published: January 17, 2017 Portal for ArcGIS
Bug ID Number BUG-000101971
SubmittedJanuary 9, 2017
Last ModifiedJune 5, 2024
Applies toPortal for ArcGIS
Version found10.4.1
Operating SystemWindows OS
Operating System Version2008 R2 64 Bit
Version Fixed10.6
StatusFixed

Workaround

1. Unzip the .portalsite archive.2. Navigate into the db folder.3. Open the .config-store-connection.json file and note the username value.4. Open the db.sql and using Find & Replace, replace all instances of "gwadmin" with the username value from the .config-store-connection.json.5. Save the file.6. Zip the folders back together.7. Rename the zip extension to .portalsite.8. Use the Import tool again.

Steps to Reproduce

Bug ID: BUG-000101971

Software:

  • Portal for ArcGIS

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