laptop and a wrench

Bug

Portal for ArcGIS using Integrated Windows Authentication (IWA) and a full name attribute that contains parenthesis () cause application errors.

Last Published: October 12, 2017 Portal for ArcGIS
Bug ID Number BUG-000096664
SubmittedMay 24, 2016
Last ModifiedSeptember 1, 2025
Applies toPortal for ArcGIS
Version found10.4
Operating SystemWindows OS
Operating System Version2012 R2
Version Fixed10.5
StatusFixed

Workaround

To work around this bug, the username *displayed* in the Portal must have the parenthesis () removed. No change is made to the actual Active Directory accounts.

Steps to Reproduce

Bug ID: BUG-000096664

Software:

  • Portal for ArcGIS

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Esri Community

Search for related information

Training

Find training related to this topic

ArcGIS Ideas

Explore ideas and give feedback

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options