laptop and a wrench

Bug

Portal for ArcGIS upgrade fails with the error, "Web server SSL Certificate does not match list of certificates."

Last Published: May 24, 2018 Portal for ArcGIS
Bug ID Number BUG-000112474
SubmittedMarch 16, 2018
Last ModifiedJune 5, 2024
Applies toPortal for ArcGIS
Version found10.6
Operating SystemWindows OS
Operating System Version2012 R2
Version Fixed10.6.1
StatusFixed

Workaround

Revert to Portal for ArcGIS 10.5.1, then:1.Sign into portaladmin > security > sslCertificates > update2. Leave the values in this page as is, no changes are necessary.3. Select Update.4. Upgrade to 10.6.

Steps to Reproduce

Bug ID: BUG-000112474

Software:

  • Portal for ArcGIS

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options