laptop and a wrench

Bug

Portal for ArcGIS on a laptop loads a blank page when the IP configuration changes.

Last Published: June 16, 2017 Portal for ArcGIS
Bug ID Number BUG-000104333
SubmittedApril 7, 2017
Last ModifiedJune 5, 2024
Applies toPortal for ArcGIS
Version found10.5
Operating SystemWindows OS
Operating System Version10.0 64 Bit
StatusNon-Reproducible

Additional Information

Not Reproducible

Workaround

An inconsistent combination of stopping and starting the machine or the Portal for ArcGIS (Windows) service and enabling/disabling network connectivity allows Portal for ArcGIS to load successfully.

Steps to Reproduce

Bug ID: BUG-000104333

Software:

  • Portal for ArcGIS

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Esri Community

Search for related information

Training

Find training related to this topic

ArcGIS Ideas

Explore ideas and give feedback

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options