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Bug

Portal for ArcGIS is not accessible after uninstalling the Portal for ArcGIS Log4j Patch.

Last Published: April 1, 2022 Portal for ArcGIS
Bug ID Number BUG-000147016
SubmittedFebruary 18, 2022
Last ModifiedJune 18, 2024
Applies toPortal for ArcGIS
Version found10.9.1
Operating SystemWindows OS
Operating System Version2019 64 Bit
StatusIn Review

Workaround

A workaround without reinstalling the patch is to:

1) Stop Portal for ArcGIS. 

2) Manually copy the two files, 'log4j-api.jar' and 'log4j-core.jar' from the 

C:\Program Files\ArcGIS\Portal\framework\runtime\ds\framework\lib folder to the

C:\Program Files\ArcGIS\Portal\framework\runtime\ds\framework\runtime\elasticsearch\lib folder

3) Restart Portal for ArcGIS.

Steps to Reproduce

Bug ID: BUG-000147016

Software:

  • Portal for ArcGIS

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