Bug
Portal for ArcGIS does not display an error when setting a Root or Intermediate Secure Socket Layer (SSL) Certificate as the portal's web server SSL Certificate.
| Bug ID Number | BUG-000097775 |
|---|---|
| Submitted | July 14, 2016 |
| Last Modified | June 5, 2024 |
| Applies to | Portal for ArcGIS |
| Version found | 10.4.1 |
| Operating System | Windows OS |
| Operating System Version | 2012 R2 |
| Version Fixed | 10.5.1 |
| Status | Fixed |
Workaround
Warning: This will only work if you still have the default self-signed portal certificate installed in the portal's keystore. If not, please contact Esri Technical Support. 1) Stop the portal windows service. 2) Open this file in a text editor. "<portal installation location>\Portal\framework\runtime\tomcat\conf\server.xml" 3) Search for this block of XML: <Connector SSLEnabled="true" URIEncoding="UTF-8" clientAuth="false" connectionTimeout="20000" connectionUploadTimeout="3600000" disableUploadTimeout="false" keyAlias="BAD CERTIFICATE NAME HERE" keystoreFile="../../../etc/ssl/portal.ks" keystorePass="portal.secret" maxHttpHeaderSize="65535" maxPostSize="10485760" maxThreads="150" port="7443" protocol="HTTP/1.1" scheme="https" secure="true" sslEnabledProtocols="TLSv1.2,TLSv1.1,TLSv1" sslProtocol="TLS"/> 4) replace the keyAlias section. It will now look like this: <Connector SSLEnabled="true" URIEncoding="UTF-8" clientAuth="false" connectionTimeout="20000" connectionUploadTimeout="3600000" disableUploadTimeout="false" keyAlias="portal" keystoreFile="../../../etc/ssl/portal.ks" keystorePass="portal.secret" maxHttpHeaderSize="65535" maxPostSize="10485760" maxThreads="150" port="7443" protocol="HTTP/1.1" scheme="https" secure="true" sslEnabledProtocols="TLSv1.2,TLSv1.1,TLSv1" sslProtocol="TLS"/> 5) Start the portal windows service.Steps to Reproduce
Bug ID: BUG-000097775
Software:
- Portal for ArcGIS
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