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Bug

Portal for ArcGIS 10.2 Software Authorization Wizard fails to start on Windows environment if the machine does not have Microsoft Visual C++ 2008 Redistributable Package installed.

Last Published: August 25, 2014 Portal for ArcGIS
Bug ID Number NIM093815
SubmittedAugust 7, 2013
Last ModifiedJune 5, 2024
Applies toPortal for ArcGIS
Version found10.2
Operating SystemWindows OS
Operating System Version2008 64 Bit
Version FixedN/A
StatusFixed

Workaround

Download and install Microsoft Visual C++ 2008 Redistributable Package (x64) from Microsoft:<a href="http://www.microsoft.com/en-us/download/details.aspx?id=15336" target="_blank">http://www.microsoft.com/en-us/download/details.aspx?id=15336</a>

Steps to Reproduce

Bug ID: NIM093815

Software:

  • Portal for ArcGIS

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