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Bug

Portal backup is failing when the federated ArcGIS Server portal administration URL uses ArcGIS Web Adaptor and the ArcGIS Server services directory is disabled.

Last Published: May 29, 2018 Portal for ArcGIS
Bug ID Number BUG-000109117
SubmittedOctober 26, 2017
Last ModifiedJune 5, 2024
Applies toPortal for ArcGIS
Version found10.5.1
Operating SystemWindows OS
Operating System Version2012 R2
Version Fixed10.6
StatusFixed

Workaround

1. Enable the service directory of the ArcGIS server to complete the backup.2. Use the other options to export the ArcGIS Enterprise Deployment such as the following documents:Export Portal for ArcGIS.<a href="http://resources.arcgis.com/en/help/arcgis-rest-api/index.html#/Export_Site/02r3000002pv000000/" target="_blank">http://resources.arcgis.com/en/help/arcgis-rest-api/index.html#/Export_Site/02r3000002pv000000/</a>Export ArcGIS Server.<a href="http://resources.arcgis.com/en/help/arcgis-rest-api/index.html#/Export_Site/02r30000020s000000/" target="_blank">http://resources.arcgis.com/en/help/arcgis-rest-api/index.html#/Export_Site/02r30000020s000000/</a>Manage data store backups<a href="http://server.arcgis.com/en/portal/latest/administer/windows/data-store-backups.htm" target="_blank">http://server.arcgis.com/en/portal/latest/administer/windows/data-store-backups.htm</a>

Steps to Reproduce

Bug ID: BUG-000109117

Software:

  • Portal for ArcGIS

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