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Bug

Pop-ups enabled in an Open Geospatial Consortium (OGC) Web Map Service (WMS) service in ArcGIS Online does not display the pop-up header in Map Viewer Classic.

Last Published: March 10, 2022 ArcGIS Online
Bug ID Number BUG-000141465
SubmittedJuly 14, 2021
Last ModifiedJune 5, 2024
Applies toArcGIS Online
Version found9.2
Operating SystemWindows OS
Operating System Version10.0 64 Bit
StatusNon-Reproducible

Additional Information

This issue is not reproducible in Map Viewer.

Workaround

  1. In ArcGIS Online, click the Map tab > Add > Add Layer from web.
  2. Under What type of data are you referencing?, select A WMS OGC Web Service.
  3. Paste the following URL: https://geo.weather.gc.ca/geomet-beta?sld_version=1.1.0&layer=ALERTS&SERVICE=WMS&REQUEST=GetCapabilities
  4. Add the item to ArcGIS Online.
  5. Expand MSC GeoMet — GeoMet-Weather 2.12.5 (beta), click the 3 dots under Weather Alerts [Experimental], and Enable pop-ups.
  6. Save map, and open it in a new Map Viewer: https://ess.maps.arcgis.com/home/item.html?id=3967a65e3a3546c79ad7745c6fc78672
  7. Click any feature on web map, and notice that the pop-up header is visible.

Steps to Reproduce

Bug ID: BUG-000141465

Software:

  • ArcGIS Online

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