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Bug

Pop-ups do not appear when adding a map service to Map Viewer with the pop-ups enabled and points are clicked.

ArcGIS Online
Bug ID Number BUG-000179190
SubmittedSeptember 2, 2025
Last ModifiedSeptember 8, 2025
Applies toArcGIS Online
Version foundJune 2025
Operating SystemWindows Server
Operating System Version2022
StatusIn Review

Workaround

Adding each layer to the map individually instead of through the map service.

Steps to Reproduce

Bug ID: BUG-000179190

Software:

  • ArcGIS Online

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