Pop-ups do not appear after switching tabs until zooming or panning the map when using the Story Map Series template in ArcGIS Online.
Last Published: November 15, 2021ArcGIS Online
Bug ID Number
January 25, 2016
March 30, 2022
Operating System Version
Will Not Be Addressed
The development team has considered the issue or request and concluded it will not be addressed. The issue's Additional Information section may contain further explanation.
Esri is focusing the development effort on the current-generation ArcGIS StoryMaps product (https://www.esri.com/en-us/arcgis/products/arcgis-storymaps/overview) and has announced that its classic storytelling templates (https://storymaps-classic.arcgis.com) will gradually be moved to 'extended support' and then 'mature support' over the next few years (https://www.esri.com/arcgis-blog/products/arcgis-storymaps/announcements/updated-classic-story-map-timeline/). For the definition of extended and mature support and the other lifecycle phases of Esri’s products, see Esri’s Product Lifecycle Support Policy (http://downloads2.esri.com/support/TechArticles/Product-Life-Cycle.pdf).
ArcGIS StoryMaps is being developed with modern technology and design patterns and the benefit of years of feedback received from the storytelling community about Esri’s classic storytelling templates. Although there are issues and enhancements that will never be implemented in the classic templates themselves, many of these have already been incorporated into ArcGIS StoryMaps or are being considered for future updates to ArcGIS StoryMaps.
Pan or zoom after switching tabs to get the pop-ups to work properly.