Bug
Pop-ups are only displayed when clicking on a specific part of the symbol on the map image layer.
| Bug ID Number | BUG-000162069 |
|---|---|
| Submitted | October 13, 2023 |
| Last Modified | February 18, 2025 |
| Applies to | Portal for ArcGIS |
| Version found | 11.1 |
| Operating System | N/A |
| Operating System Version | N/A |
| Status | Known Limit |
Additional Information
This is currently a known limitation since the feature drawn on the client side is based on the server-generated images returned from the map service. The tolerance when clicking on the returned image of the feature is six pixels around the feature's geometry. If the tolerance is made larger, then more results will be returned from the click, but you would be able to click farther away from the center of the feature. If requesting the tolerance size to be larger, contact Esri Support Services to submit a new enhancement request.Steps to Reproduce
Bug ID: BUG-000162069
Software:
- Portal for ArcGIS
Get notified when the status of a bug changes
Discover more on this topic
Search for related information
Find training related to this topic
Explore ideas and give feedback
Get help from ArcGIS experts
Download the Esri Support App