Bug
Pop-up media in Collector for ArcGIS Classic (iOS) does not display PDF content using a URL from a publicly available domain server link and returns the error message: "Error: unable to load image."
| Bug ID Number | BUG-000119791 |
|---|---|
| Submitted | February 1, 2019 |
| Last Modified | June 5, 2024 |
| Applies to | ArcGIS Collector |
| Version found | 18.1.1 |
| Operating System | Apple iOS |
| Operating System Version | 10.0x |
| Status | Will Not Be Addressed |
Additional Information
This is expected behaviour. A PDF file is not a supported file type to display as an image within the pop-up. ArcGIS Online documentation for 'Configure pop-ups', under the section for 'Show images' explains that 'PNG, JPEG, and GIF images are supported'. The documentation can be found here: https://doc.arcgis.com/en/arcgis-online/create-maps/configure-pop-ups.htm.Steps to Reproduce
Bug ID: BUG-000119791
Software:
- ArcGIS Collector
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