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Bug

Point scene layers stutter when loaded on Intel HD Graphics cards in ArcGIS Pro with DirectX.

Last Published: September 13, 2018 ArcGIS Pro
Bug ID Number BUG-000108716
SubmittedOctober 11, 2017
Last ModifiedJune 25, 2025
Applies toArcGIS Pro
Version found2.0.1
Operating SystemN/A
Operating System VersionN/A
StatusWill Not Be Addressed

Additional Information

We apologize that we were unable to address this issue within the current product support cycle.  If the issue continues to affect your work in a supported release, please contact Technical Support.

Workaround

In some cases, switching to OpenGL resolves the issue, but certain Intel card and driver versions may cause a crash.

Steps to Reproduce

Bug ID: BUG-000108716

Software:

  • ArcGIS Pro

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