Bug
Photos taken in the new Collector for ArcGIS 18.1.0 (iOS) app are not rotating correctly when the downloaded images are viewed in ArcMap, ArcGIS Pro, and other software that refers to the EXIF image metadata.
| Bug ID Number | BUG-000119417 |
|---|---|
| Submitted | January 16, 2019 |
| Last Modified | June 5, 2024 |
| Applies to | ArcGIS Collector |
| Version found | 18.1.0 |
| Operating System | Apple iOS |
| Status | Will Not Be Addressed |
Additional Information
Collector for ArcGIS populates the orientation tag in the EXIF metadata and it is up to the client whether the EXIF is read or not. An example tag for an image taken vertically on an iPhone reads 'Rotate 90 CW', meaning the client must rotate the image 90 degrees to appear vertically.Workaround
Using an iOS device, take photos in the landscape orientation, with the device oriented in a way that the bottom of the device is on the right when taking the picture.Steps to Reproduce
Bug ID: BUG-000119417
Software:
- ArcGIS Collector
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