Photo attachments in Collector for ArcGIS (iOS) are rotated 90 degrees when using Internet Explorer (IE).
Last Published: April 16, 2015ArcGIS Online
Bug ID Number
BUG-000085764
Submitted
March 2, 2015
Last Modified
May 31, 2023
Applies to
ArcGIS Online
Version found
3.7
Status
Known Limit
After review by the development team, it has been determined that this issue is related to a known limitation with the software that lies outside of Esri's control. The issue's Additional Information section may contain further explanation.
Additional Information
This is a browser limitation.
Workaround
- Confirm that Collector for ArcGIS user is taking photos on iPhone or iPad with the camera shutter button on the right hand side of the device.
- Open in a different browser.