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Bug

Photo attachments are not synchronized from Collector for ArcGIS (iOS) if Editor Tracking is enabled on the ArcGIS Online hosted feature layer, has restricted access enabled, and the user attempting to perform sync is not an Administrator in the organization.

Last Published: July 26, 2021 Collector Classic for ArcGIS (iOS)
Bug ID Number BUG-000096417
SubmittedMay 12, 2016
Last ModifiedApril 2, 2025
Applies toCollector Classic for ArcGIS (iOS)
Version found10.3.9
Operating SystemApple iOS
Operating System Version9.0x
StatusWill Not Be Addressed

Additional Information

Collector for ArcGIS (Classic) is retired and no longer being updated.

Workaround

Use one of the following workarounds:
  • Use Collector for ArcGIS on Android or Windows.
  • Download the map with the Administrator role.
  • Do not enable restricted Editor Tracking on the hosted feature layer.

Steps to Reproduce

Bug ID: BUG-000096417

Software:

  • Collector Classic for ArcGIS (iOS)

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