laptop and a wrench

Bug

Performing the raster analysis (Extract Raster tool) on an image service with a Chinese name in Portal for ArcGIS Map Viewer 10.7.1 fails, and returns the error message, "Underlying Geoprocessing tool failed. Distributed Raster Analysis failed. None".

Last Published: January 26, 2021 Portal for ArcGIS
Bug ID Number BUG-000132303
SubmittedJuly 16, 2020
Last ModifiedFebruary 28, 2023
Applies toPortal for ArcGIS
Version found10.7.1
Operating SystemWindows OS
Operating System VersionN/A
StatusIn Review

Steps to Reproduce

Bug ID: BUG-000132303

Software:

  • Portal for ArcGIS

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options