PatchFinder93.exe only works correctly when run under an Administrator account. The Help > About dialog box within ArcMap and ArcCatalog also do not show that the service pack was applied unless logged in as an Administrator.When run under a non-Administrator account, PatchFinder93.exe reports that no ArcGIS 9.3 products are installed. This was not the case with ServicePackFinder92.exe. It also does not write a servicepack.txt log file as the instructions say it will. And it does not work if the installation was deployed using the following command: msiexec /a <location of ArcGIS admin installation>\setup.msi /p <location of ArcGIS service pack>\<patchname>.msp
Last Published: August 25, 2014No Product Found
Bug ID Number
NIM040358
Submitted
December 1, 2008
Last Modified
April 2, 2025
Applies to
No Product Found
Version found
9.3
Version Fixed
9.3.1
Status
Fixed
The bug has been fixed. See the Version Fixed and Additional Information, if applicable, for more information.
Workaround
Use Desktop Administrator instead of PatchFinder93.exe to view which products/versions are installed.