laptop and a wrench

Bug

PatchFinder93.exe only works correctly when run under an Administrator account. The Help > About dialog box within ArcMap and ArcCatalog also do not show that the service pack was applied unless logged in as an Administrator.When run under a non-Administrator account, PatchFinder93.exe reports that no ArcGIS 9.3 products are installed. This was not the case with ServicePackFinder92.exe. It also does not write a servicepack.txt log file as the instructions say it will. And it does not work if the installation was deployed using the following command: msiexec /a <location of ArcGIS admin installation>\setup.msi /p <location of ArcGIS service pack>\<patchname>.msp

Last Published: August 25, 2014 No Product Found
Bug ID Number NIM040358
SubmittedDecember 1, 2008
Last ModifiedApril 2, 2025
Applies toNo Product Found
Version found9.3
Version Fixed9.3.1
StatusFixed

Workaround

Use Desktop Administrator instead of PatchFinder93.exe to view which products/versions are installed.

Steps to Reproduce

Bug ID: NIM040358

Software:

  • No Product Found

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