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Passwords for built-in portal accounts in Portal for ArcGIS cannot be changed by the user. A new password cannot be entered because when the Change Password option is selected, the message, "Password Changed – Your password has successfully been changed," is displayed.

Last Published: October 29, 2015 Portal for ArcGIS
Bug ID Number BUG-000088826
SubmittedJuly 2, 2015
Last ModifiedFebruary 15, 2023
Applies toPortal for ArcGIS
Version found10.3.1
Version Fixed10.4.0


1. Add a new account and move access to everything over to that account.2. Delete the old account.3. Re-add the deleted account and move everything back with a new password.

Steps to Reproduce

Bug ID: BUG-000088826


  • Portal for ArcGIS

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