Bug
Overwriting a service with ArcGIS Pro does not update the thumbnail.
| Bug ID Number | BUG-000160608 |
|---|---|
| Submitted | August 14, 2023 |
| Last Modified | June 5, 2024 |
| Applies to | ArcGIS Pro |
| Version found | 3.1.2 |
| Operating System | Windows OS |
| Operating System Version | 11.0 64 bit |
| Status | Non-Reproducible |
Additional Information
While overwriting, there are two options for metadata. From the documentation, it is either "use the item description from the web layer" by default or "use the item description from the map or layer". From the video shared, the former option is selected on overwrite due to which thumbnail is not overwritten. In order to overwrite metadata (summary, tags, description, thumbnail, use limitation, and credits), use the second option while overwriting. Additional details can be found here: https://pro.arcgis.com/en/pro-app/latest/help/sharing/overview/overwrite-a-web-layer.htmWorkaround
Change the thumbnail in the item details in the Contents tab (in Portal for ArcGIS or ArcGIS Online).
Steps to Reproduce
Bug ID: BUG-000160608
Software:
- ArcGIS Pro
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