Output results differ between Business Analyst Online and Business Analyst Desktop when creating drive times of 20, 40, and 60 minutes around 405 Golfway West Dr., St. Augustine, FL 32085.
Last Published: November 14, 2018No Product Found
Bug ID Number
NIM093017
Submitted
July 10, 2013
Last Modified
August 21, 2025
Applies to
No Product Found
Version found
Other
Status
Non-Reproducible
This issue was not reproducible when tested by the development team. Issues may be given this status when they cannot be reproduced or are no longer relevant in a development version of the software, but a specific fix was not installed to address the issue. The issue's Additional Information section may contain further explanation.
Additional Information
We cannot reproduce the issue in the current version of Business Analyst Web App. If you still experience this issue, please contact Esri Technical Support. Thank you for using Business Analyst Web App.
Workaround
There are two workarounds to this issue:1) Use Business Analyst Desktop instead of Business Analyst Online.2) In Business Analyst Online, move the pointer to a slightly different location, such as the intersection of Golfway Dr and Parkland Tri. Output is as expected, but there will be some error associated with the Drive Time analysis due to using the different location.