laptop and a wrench

Bug

Operational layers do not display in ArcGIS Web AppBuilder when the first service added to a web map from an ArcGIS for Server instance is stopped.

Last Published: September 25, 2017 ArcGIS Online
Bug ID Number BUG-000091969
SubmittedNovember 6, 2015
Last ModifiedAugust 22, 2025
Applies toArcGIS Online
Version found3.9
Version Fixed5.3
StatusFixed

Steps to Reproduce

Bug ID: BUG-000091969

Software:

  • ArcGIS Online

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Esri Community

Search for related information

Training

Find training related to this topic

ArcGIS Ideas

Explore ideas and give feedback

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options