BUG-000087828 for ArcGIS Dashboards

Bug ID Number	BUG-000087828
Submitted	May 21, 2015
Last Modified	June 5, 2024
Applies to	ArcGIS Dashboards
Version found	10.3
Operating System	Windows OS
Status	Non-Reproducible

Additional Information

Unable to reproduce this issue with the 10.3 Integrated Windows Authentication (IWA) portal and the Operations Dashboard for ArcGIS application.

Workaround

To get Operations Dashboard to open from the Desktop: Workaround 1: 1. Navigate to C:\Users\<user profile>\AppData\Local\Apps. If the AppData Folder is not visible, it is likely hidden and can be viewed in Windows Explorer by clicking Organize > Folder and Search Options > View Tab. Click the 'Show hidden files, folders, or drives' to show the AppData folder. 2. Rename the '2.0' folder to '2.0_old.' When launching Operations Dashboard again, this prompts a reinstallation, which automatically generate another '2.0' folder with default files. 3. Launch Operations Dashboard for ArcGIS. Users must get to the login screen at this point. Workaround 2: 1. In Windows, go to Programs and Features and Locate Operations Dashboard. 2. Click Uninstall/Change. 3. Check the 'Restore the application to its previous state' button, and click OK.