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Bug

Opening the ArcGIS Hub site shared with an organization that has enterprise login returns an "Access Denied" error message.

Last Published: October 12, 2018 ArcGIS Online
Bug ID Number BUG-000112809
SubmittedMarch 29, 2018
Last ModifiedJune 5, 2024
Applies toArcGIS Online
Version found5.4
StatusNon-Reproducible

Additional Information

This issue is not reproducible. If this problem occurs, contact a support engineer on site to do diagnostics on the field case.

Workaround

Navigate to the custom level option and change the setting to 'Automatic logon only in the Intranet zone'. 

Steps to Reproduce

Bug ID: BUG-000112809

Software:

  • ArcGIS Online

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