laptop and a wrench

Bug

Opening maps with ArcGIS Collector 20.2.1 on some Android devices prompts for login.

Last Published: August 11, 2020 ArcGIS Collector
Bug ID Number BUG-000132707
SubmittedJuly 31, 2020
Last ModifiedJune 5, 2024
Applies toArcGIS Collector
Version found20.2.1
Operating SystemAndroid
Operating System Version10.x
StatusWill Not Be Addressed

Additional Information

This issue is addressed in the upcoming release of ArcGIS Field Maps version 20.1 on Android. For more information about ArcGIS Field Maps, refer to the blog as follow: https://www.esri.com/arcgis-blog/products/field-maps/field-mobility/whats-new-in-arcgis-field-maps-october-2020-beta-update/

Workaround

Use iOS devices or ArcGIS Collector (Classic).

Steps to Reproduce

Bug ID: BUG-000132707

Software:

  • ArcGIS Collector

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options