Opening ArcMap with a failover configuration takes longer to open versus opening ArcMap pointing to an individual License Manager host. There is an inefficiency in the way ArcGIS Desktop communicates with the License Manager in the failover configuration.
Last Published: August 25, 2014No Product Found
Bug ID Number
NIM075935
Submitted
December 2, 2011
Last Modified
April 2, 2025
Applies to
No Product Found
Version found
10.0
Status
Will Not Be Addressed
The development team has considered the issue or request and concluded it will not be addressed. The issue's Additional Information section may contain further explanation.
Additional Information
As Designed. Please see the workaround section for performance enhancement.
Workaround
In the failover case, Desktop will attempt to connect to the first License Manager in the list and then fall back to the second. This could take time when searching from ports 27000-27009. To speed up this check, change the configuration to specify port. 27000@lm1;27000@lm2. The port being used can be found from License Server Administrator > Diagnostics > Perform Status Inquiry.